Terms of Service
These Terms of Service ("Terms") are a binding agreement between you and Sovereign Firm ("we", "us", "Sovereign Firm"), the operator of MakeThisVid ("the Service"). By creating an account, purchasing credits, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and legally able to enter into a binding contract in your jurisdiction. By using the Service, you represent that you meet this requirement. We may ask for age verification at any time and may suspend or terminate accounts that appear not to meet it.
2. Your account
You sign in with an email address and a magic link. You are solely responsible for keeping access to your email account secure and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We are not liable for loss arising from unauthorized use of your account.
3. What the Service does
MakeThisVid takes the text prompts and optional images you submit and returns AI-generated video clips. Output is probabilistic — it will not always match what you expect, and different runs of the same prompt may produce different results. We make no representations about the quality, accuracy, fitness, suitability, or originality of any generated output. You are solely responsible for reviewing output before using it anywhere.
4. Credits, payments, and billing
- Paid service, no free tier. Generating a video requires credits. You buy credits via a recurring subscription or a one-time credit pack. Pricing is shown on the pricing page. Credit costs per generation depend on resolution and duration and may change as our costs change; the current rate is always shown before you click Generate.
- Auto-renewal. Subscriptions renew automatically at the end of each billing period until you cancel. You authorize us (through Stripe) to charge your payment method on that cadence. To avoid a renewal charge, cancel before the period end.
- Credit pack credits are valid for 12 months from purchase. Unused credits expire at the end of that period.
- Subscription credits reset at the start of each billing period. Rollover, if any, is shown on the pricing page; unrolled credits do not carry to the next period.
- Credits have no cash value, are non-transferable, cannot be redeemed for cash, and cannot be combined across accounts.
- Price changes. We may change prices at any time. Changes apply to new purchases and to subscription renewals after the effective date — not to purchases already made.
- Taxes. Prices are exclusive of taxes unless otherwise stated. You are responsible for any applicable tax; we may collect and remit tax where required by law.
- Failed payments. If a payment fails, your subscription may be downgraded to "past due" and access to paid features may be limited until you update your payment method in the billing portal.
5. Refunds
Purchases are generally non-refundable. If you believe you were charged in error, email [email protected] within 14 days and we will review your request in good faith and at our sole discretion. As a courtesy, we will promptly refund a recent subscription renewal you didn't intend to continue, provided you have not used any credits from that renewal period. See the Refund Policy for details. Used credits and completed generations are not refundable.
6. Acceptable use
You agree not to use the Service, and not to allow anyone else using your account to use it, to create, upload, request, or distribute:
- Child sexual abuse material ("CSAM") or any sexual content involving or appearing to involve minors — we will report such activity to the National Center for Missing & Exploited Children (NCMEC) and law enforcement.
- Non-consensual sexual or intimate imagery, whether real or generated.
- Deepfakes, face swaps, or any depiction of an identifiable real person created without that person's consent — including public figures, officials, or celebrities used in a misleading, defamatory, or harmful way.
- Content that impersonates a brand, business, or government entity in a way likely to mislead.
- Content that incites, promotes, or glorifies violence, terrorism, self-harm, or criminal activity.
- Content that harasses, defames, threatens, or targets any person or group.
- Content that infringes any third party's intellectual property, publicity, or privacy rights.
- Malware, phishing, or content used to deceive for financial gain.
You also agree not to: (a) attempt to reverse-engineer, scrape, or bulk-extract the Service; (b) circumvent usage limits, rate limits, credit systems, or payment requirements; (c) resell, sublicense, or redistribute the Service or its output as a standalone product substantially similar to the Service; (d) use automated systems to access the Service beyond our published rate limits; or (e) use the Service in any way that violates applicable law.
Enforcement is at our sole discretion. We may, without notice and without refund, block content, suspend or terminate your account, revoke credits, and retain prompts, uploads, and outputs for trust-and-safety and legal-compliance purposes.
7. AI-generated content — your responsibility
All output is produced by machine-learning models and may contain errors, inaccuracies, biases, unintended resemblance to real people or copyrighted works, or other flaws. We do not pre-review generations. You are solely responsible for evaluating output and for any decision to use, publish, share, or rely on it. Many jurisdictions require disclosure that content is AI-generated, and some regulate specific uses of synthetic media — you are responsible for compliance with the laws that apply to you and your use case.
8. Content rights and license
- Your inputs. You retain all rights in the prompts and images you submit. You represent and warrant that you have the rights needed to submit them and that doing so does not violate anyone's rights.
- Your outputs. Subject to your compliance with these Terms and applicable law, you may use videos generated from your prompts for personal or commercial purposes. Rights in generated output depend on applicable law and are not guaranteed to be exclusive to you.
- License to us. You grant Sovereign Firm a worldwide, royalty-free, non-exclusive license to host, store, transmit, process, analyze, and display your inputs and outputs as needed to operate, secure, improve, and measure the Service — including detecting abuse, enforcing these Terms, complying with law, debugging, and preventing harm. We do not use your inputs or outputs to train our own foundation models.
- No endorsement. Output that coincidentally depicts a real person, place, brand, or work does not imply any endorsement or affiliation.
9. Safety filtering
We run automated safety checks over prompts, uploads, and outputs. Checks are imperfect — they may block permitted content or fail to block prohibited content. If a generation is blocked for safety reasons, we return the credit to your balance as a courtesy. We may retain blocked prompts and content for trust-and-safety review and regulatory reporting, and we cooperate with law enforcement when legally required.
10. Third-party providers
The Service relies on third-party providers, including our video-generation model provider, payment processor (Stripe), email provider (Maileroo), content-moderation provider, and infrastructure provider (Cloudflare). Their performance, outages, or changes may affect the Service. See our Privacy Policy for the current list.
11. Service availability and changes
We aim for high availability but do not guarantee any level of uptime. We may, at any time and without liability, modify, suspend, add, remove, re-price, or discontinue any feature of the Service. We may rate-limit, throttle, queue, or temporarily suspend access to maintain service quality or control costs. Scheduled maintenance, upstream outages, or safety incidents may interrupt the Service without notice.
12. Termination
You may stop using the Service at any time and cancel your subscription from the account page. We may suspend or terminate your account at any time, for any reason or no reason, with or without notice. On termination for a breach of these Terms, any unused credits are forfeited and no refund is owed. On termination for any other reason, we will refund a prorated portion of any subscription period not yet used, at our discretion.
13. Chargebacks
If you dispute a charge with your bank or card network without first contacting us, we may permanently suspend your account and decline future service to you. We will contest chargebacks we believe are invalid.
14. Disclaimer of warranties
The Service and all output are provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind. To the maximum extent permitted by law, Sovereign Firm and its suppliers disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and any warranties arising from course of dealing or trade usage. No advice or information obtained from the Service creates any warranty not expressly stated in these Terms.
15. Limitation of liability
To the maximum extent permitted by law: (a) Sovereign Firm will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost goodwill, or cost of substitute services, arising out of or relating to the Service or these Terms, even if advised of the possibility; and (b) our total aggregate liability for all claims relating to the Service or these Terms is limited to the greater of (i) the amount you paid us in the 12 months immediately before the event giving rise to the claim, or (ii) US$100. These limits apply whether the claim is based on contract, tort, statute, or any other theory. Some jurisdictions do not allow certain limitations; in those jurisdictions our liability is limited to the minimum extent permitted.
16. Indemnification
You will defend, indemnify, and hold harmless Sovereign Firm, its owners, officers, employees, and contractors from and against any claim, demand, loss, liability, cost, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) the content of prompts, uploads, or outputs associated with your account; (c) your violation of these Terms; or (d) your violation of any law or any third party's rights. We may, at our option, assume the exclusive defense and control of any matter subject to indemnification, in which case you will cooperate.
17. Dispute resolution — binding arbitration and class-action waiver
Read this section carefully — it affects your legal rights.
- Informal resolution first. Before filing any formal claim, you agree to contact us at [email protected] with a written description of the dispute and the relief you seek, and to negotiate in good faith for at least 30 days.
- Binding arbitration. Any dispute not resolved informally will be resolved by binding individual arbitration administered by JAMS (or, if unavailable, the American Arbitration Association) under its then-current rules. The seat of arbitration is Delaware, USA. The arbitrator, not any court, has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of these Terms or this arbitration agreement.
- Class-action waiver. You and Sovereign Firm each waive any right to bring or participate in a class, collective, consolidated, or representative action. Claims may be brought only on an individual basis.
- Small-claims carve-out. Either party may bring a qualifying individual claim in small-claims court instead of arbitration.
- Injunctive relief carve-out. We may seek injunctive or equitable relief in any court of competent jurisdiction to stop unauthorized use, infringement of our rights, or violations of acceptable-use rules.
- Opt-out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms with the subject "Arbitration Opt-Out" and your account email. Opting out does not affect the other parts of these Terms.
18. Governing law and venue
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. For any claim not subject to arbitration, the exclusive venue is the state or federal courts located in Delaware, and you consent to personal jurisdiction there.
19. Changes to these Terms
We may update these Terms from time to time. For material changes, we will provide notice by email or in the product at least 14 days before the change takes effect (or sooner if required by law or safety). Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the updated Terms, stop using the Service and cancel your subscription.
20. Miscellaneous
- Entire agreement. These Terms, the Privacy Policy, and the Refund Policy are the entire agreement between you and Sovereign Firm regarding the Service and supersede any prior agreements on the subject.
- Severability. If any provision is held unenforceable, the remaining provisions remain in effect and the unenforceable provision is modified to the minimum extent necessary to make it enforceable.
- No waiver. Our failure to enforce any right is not a waiver.
- Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- Force majeure. We are not liable for delays or failures caused by events outside our reasonable control, including outages of upstream providers, network failures, government action, or acts of God.
- Relationship. No agency, partnership, or employment relationship is created by these Terms.
- Notices. We may give you notice by email to the address on your account or by posting in the product. You may give us notice by emailing [email protected].
- Survival. Sections 4 (amounts owed), 5, 7, 8, 13, 14, 15, 16, 17, 18, and 20 survive termination.
21. Contact
Questions about these Terms? Email [email protected].